Questions, answered

Yes, during open hours. We see walk-ins between booked visits, so the wait changes with the day. Call first and we'll tell you how the schedule looks. We can't promise a visit, and we'll say so honestly if you need to come back.

We're in network with many PPO plans and out of network with the rest. The How fees work page explains each case. Call with your card and we'll check what your plan says before treatment.

You pay at the visit, and you'll have the fee in writing before we start. Ask for a written estimate when you schedule or when you walk in.

The How fees work page answers this for every plan we know about, in one place.

Most people feel pressure, not pain. We numb the area when it's needed, you can ask for a break at any time, and we stop whenever you ask.

The dentist decides after looking at your mouth, not from a fixed calendar. We take X-rays only when we need to see something the exam can't show.

A cleaning that reaches below the gum line, for gums that have pulled away from the teeth. The dentist shows you why it's suggested, and it can take more than one visit.

We see children and teens for routine care and for problems that need a visit. If your child needs a dentist who treats only children, we'll tell you and point you to one.

A broken or knocked-out tooth, a toothache that won't ease, a lost crown or a swelling. Call us. If swelling affects your breathing or swallowing, call 911 or go to an emergency room first. The Dental emergencies page has the steps.

We use numbing medicine and no other sedation. If visits make you anxious, tell us when you call. We can go slowly, explain each step and take breaks.

Yes. You get one before any treatment, including after a walk-in exam. It lists each step and its fee.

We see patients in English. You're welcome to bring someone to interpret, and it helps if you tell us when you call so we can plan the time.

Call or text the office line before your time. A walk-in has nothing to cancel.