How fees work
Here is how paying works, in the order most patients ask.
Insurance we work with
We're in network with many PPO plans and file those claims for you. Plans that aren't on that list are out of network: we give you a receipt to send to the plan. We aren't enrolled with Medicaid or CHIP.
Many PPO plans, in network
Other plans, out of network
Not enrolled with Medicaid or CHIP
If you pay yourself
Without insurance you pay at the visit, and you'll know the fee first, in writing. A walk-in visit works the same way. Financing is offered by third-party lenders. Approval and terms are set by the lender.
Pay at the visit
The fee in writing, before treatment
Third-party financing, set by the lender
Receipts for reimbursement
After each visit we give you an itemized receipt with the procedure codes. If your plan reimburses out-of-network care, you can send it in. The plan decides whether to pay and how much.
Itemized, every visit
Procedure codes included
An estimate in advance
You can ask for a written estimate before any treatment. If you're paying without insurance, we give you a written estimate in advance, when you schedule or whenever you ask. It lists the visit, each step we expect and the fee for each. A walk-in gets one before treatment begins.
Written, before treatment
Each step and its fee
Take it home before you decide
Checking your benefits
Call with your plan details, or bring your card. We check what the plan says it covers and tell you before treatment. A plan's answer is an estimate until it processes the claim.
Bring your card
We check before treatment
An estimate until the plan decides
What the first visit includes
About an hour: a talk about what's bothering you, an exam by one of the dentists, X-rays only if they're needed, and a written plan and estimate. A walk-in visit is shorter and starts with the problem. Fill in your health history on our private patient portal, not by email or in the contact form.
New-patient formsA talk, then an exam
X-rays only if needed
Health history on the portal
The practice replaces these answers with its own.
Questions about paying
Do you take my insurance?
We're in network with many PPO plans and out of network with the rest. The How fees work page explains each case. Call with your card and we'll check what your plan says before treatment.
What if I don't have insurance?
You pay at the visit, and you'll have the fee in writing before we start. Ask for a written estimate when you schedule or when you walk in.
Do you accept Medicaid or CHIP?
The How fees work page answers this for every plan we know about, in one place.
Can I get a written estimate before treatment?
Yes. You get one before any treatment, including after a walk-in exam. It lists each step and its fee.
Questions about your plan?
Call with your card and we'll tell you what it says before you come in.